Operator & Truck Metrics • Active operators: 2,340 (up from 340 at end of FY24) • Trucks under management: 6,850 (up from 1,240 at end of FY24) • Loads managed monthly: 142,000 (average; 185,000 peak during Q2 FY26) • YoY operator growth: 185% | YoY truck growth: 198%
Operational Efficiency • Revenue per truck (annual): $10,575 (up from $7,230 in FY24) • Cost per truck per month: $285 (includes dispatch, settlement, compliance) • Dispatcher productivity: 68 trucks per FTE (up from 42 in FY24) • Average operator tenure: 11.2 months (retention improving with expanded feature set)
Unit Economics
Operator-Level Unit Economics • Revenue per truck (annual, Spotter-managed): $10,575 vs. industry average $8,200 • Contribution margin per truck: $4,230/year (40% of revenue, after platform costs) • Operators reaching profitability inflection: 78% of active operators • Average improvement in operator gross margin: +18% YoY after 6 months on platform
Platform-Level Metrics • Loads dispatched per dispatcher: 45/week (up from 28 in FY24) • Trucks per platform dispatcher: 68 (vs. 8-12 at traditional TMS/dispatch) • AI-assisted dispatch: 94% of loads (vs. 12% at start of FY25) • Deadhead percentage: 8.2% (vs. 12.4% industry average, 19% for small operators pre-Spotter)
Customer Acquisition Economics • CAC (fully loaded): $1,240 per operator (down from $2,100 in FY24 via operator referral) • Payback period: 3.2 months (improving with higher retention and expand revenue) • LTV: $18,600 (based on 11.2 month average tenure, improving with new retention initiatives) • LTV/CAC ratio: 15x (healthy range 3x-5x for SaaS)
Back-Office Efficiency • Cost as % of revenue: 32% platform + payment processing (down from 48% in FY23) • Automated settlements per day: 14,200 (vs. 0 in FY22) • Manual compliance review reduction: 85% automation rate (ELD, HOS, insurance validation)
Capital Efficiency & Growth
Capital Raised • Seed (FY22): $2.1M • Series A (FY23–FY24): $18.5M • Total before Series B: $20.6M
Profitability & Runway • Currently EBITDA positive (FY26 TTM: $16.2M / 22% margin) • Positive free cash flow (Q2 FY26 and beyond) • No further cash burn; capital efficiency drives growth reinvestment
Return on Operator Acquisition Investment • ROIC (12-month basis): 4.2x (payback in 3.2 months, LTV:CAC of 15x) • Operator lifetime value $18,600 vs. CAC $1,240 = 15:1 ratio • Series A capital deployed: $18.5M | Operator base scaled: 1,850+ additional operators • Implied ROIC per dollar Series A capital: $12.4M annual run-rate revenue increase